Q: Where do you ship from?
A: We ship directly from trusted global suppliers, including warehouses in China, the US, and Europe.
Q: How long does shipping take?
A: Standard shipping takes 7–15 business days, and express shipping takes 4–8 business days depending on your location.
Q: How can I track my order?
A: Once your order is shipped, we’ll send a tracking number via email. You can track it online.
Q: Can I return or exchange a product?
A: Yes! You can return products within 14 days of delivery. Read our Return Policy for details.
Q: Do you offer international shipping?
A: Yes, we currently ship to the these specific countries:
- Austria
- Belgium
- British Indian Ocean Territory
- Bulgaria
- China
- Croatia
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hong Kong
- Hungary
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kuwait
- Latvia
- Lithuania
- Luxembourg
- Malaysia
- Malta
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Romania
- Russia
- Saudi Arabia
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- Thailand
- Türkiye
- United Arab Emirates
- United Kingdom (UK)
- United States (US)
