FAQ
Frequently Asked Questions
Straight answers to the questions Amazon sellers ask before they hire an agency.
Your account security is our top priority. We never ask for your password. You grant us limited, role-based access through Amazon’s official User Permissions, which you can adjust or revoke at any time. You remain the owner of your Seller Central account, listings, and data.
Our plans start with a 3-month initial term, because meaningful results in PPC and organic rank take time. After that, you’re month-to-month with 30 days’ notice. There are no cancellation fees and no lock-in.
Our Starter Launch plan works for new and early-stage brands. For Growth Management we typically look for at least $10,000–$15,000/month, and Full Account Takeover is built for brands at $30,000+/month. Not sure where you fit? The free audit will tell you.
Most brands start with 8–15% of revenue for advertising, depending on product maturity and competition. New launches usually need more, while established products can run lower. We set budgets against your break-even ACoS and target TACoS so every dollar has a job — and ad spend is paid directly to Amazon, never marked up by us.
You own your inventory and your supplier relationships. We provide the forecasting, replenishment planning, and logistics coordination, but purchase orders, product liability, and the cost of goods stay with your business. Our recommendations are guidance, and final purchase decisions are always yours.
Most clients see wasted spend drop and ACoS improve within the first 30–45 days. Meaningful TACoS and organic rank improvements typically show at 60–90 days. We never guarantee specific revenue figures, because Amazon outcomes depend on your product, market, and competition — but we do commit to transparent reporting and clear milestones.
We optimise for net profit and TACoS, not vanity metrics like impressions or gross sales. You get a dedicated team, a shared Slack channel, live dashboards, and no ad-spend markups. Everything we do is documented and visible to you.
We manage Amazon accounts across all global marketplaces — including Amazon US, UK, Canada, Germany, France, Italy, Spain, UAE, Australia, Japan, and India. Whether you sell in a single region or operate a multi-marketplace global brand, our team handles listing localization, international PPC, currency-aware pricing, and region-specific logistics end-to-end.